Core Services
iPort DCS is a role based system. This means that users have their own user ID, password and profile. To manage all these users, iPort Core features an extensive identity management tool. Also the AHM database is managed in an innovative way. Customers are no longer dependent on their DCS supplier for the input of AHM data, as they have direct access to the online database and their own set of data. Further useful features include the online management information reporting tool, flight messaging, and flight control with its smart flight monitor tool.
The main features of iPort Core Services include:
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Flight control
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Flight preparation
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Flight agreements/schedules
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Database management (AHM data)
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IATA TTY formats/addressing
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Flight monitoring
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Aircraft registration
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Identity management
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Routing table management
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Email addressing
Customer Services
iPort Customer is the module that is used at airport check-in counters, where all users automatically see all active flights for their airport. From there on, the user dialogue is almost completely self explanatory. Select a flight, select passengers (type along functionality) and fill in the relevant fields. API and PSS data will automatically be requested if applicable. Boarding, standby handling and all other functions are one tab away. The application supports both a mouse driven interface as well as short cut keys.
The main features of iPort Customer Services include:
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Counter check-in
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Transfer handling
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Gate handling
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Baggage handling
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Messaging
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Document printing
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Boarding control & gate reader
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Control method e-ticket validation
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Interactive e-ticket validation
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IATCI
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APIS & APP
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Watch list processing
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TravelDoc access
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WorldTracer access
Flight Services
Using smart concepts such as My Assigned Flights, the Flight Header and a W&B overview in combination with Flight Monitor allows a load controller to easily handle multiple flights simultaneously. Distributing load is a matter of 'click & drop'. If a flight requires attention, an alert will pop up in the My flights list. Loadsheets can be printed or sent via ACARS, telex or e-mail. Passenger data is automatically imported from the passenger handling module. Load control has never been easier.
The main features of iPort Flight Services include:
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Integrated with iPort Customer Services
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(Central) load control
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Load planning
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Weight sheet
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NOTOC
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Mail handling
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Messaging/log report
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Cargo handling
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Dangerous goods
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ULD handling
Self Services
All components of the iPort Departure Control Suite share the same central software and database elements. This allows them to work seamlessly via all access channels. Since there is only one single point of truth for all iPort components, there is no need for synchronisation.
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Web check-in
Web check-in helps an airline to reduce the strain and costs of airport handling. Every airline customer can use the iPort DCS web check-in facilities by framing in the iPort web pages in their website or to redirect to a separate web page to provide full transparancy to the traveller. The airline's logos and styles can be used to blend in with the airline website. Boarding passes can be sent to various devices: printer, mobile phone or Apple's passbook. Travellers can change their own seats and API data can be completed in advance.
The iPort web check-in pages are compliant with the WCAG 2.0 Level AA guidelines of W3C. The full accessibility statement can be found here:
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Kiosk
Specific software is developed to connect iPort DCS via IATA based CUSS kiosks. iPort CUSS is available on all CUSS kiosks that adhere to the IATA CUSS standards. The iPort CUSS application is web based and deployment is quick and simple. Passengers can select their seats, check in and print boarding passes and bag tags via an easy-to-use interface.
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Bag drop
Travellers can check-in their baggage at an automated baggage drop off point. Baggage limits are stored in one central place and can be updated online by the customer.
iSales
iPort DCS is unique in offering an ancillary sales component that is fully integrated throughout all channels. Airport desk, web check-in, bagdrop and kiosk all run through the same central component, creating a consistent view for the traveller that allows sales of various items. The control over the type of items, pricing and other parameters can be fully managed by the airline. Prices can be differentiated by various criteria, such as route, sales channel, passenger type and more.
The main features of iPort Flight Services include:
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Inventory control
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Settings per sales channel possible
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Sales overview and reporting
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Direct payment to airline PSP
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Define own categories
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Integrated through all channels
